Tram Utrecht takes next step towards digital insight into its infrastructure with implementation of zentrak
The Utrecht Provincial Tram Company aims to deliver the best possible performance as a tram operator. It pursues this goal by staying one step ahead—and that’s exactly where our ambitions align. One step ahead is part of our vision for a reason. Together with Tram Utrecht, we are taking the first steps toward a digital infrastructure through the implementation of Zentrak—the digital knowledge portal for railway asset management.
Preparing for the future
With the implementation of zentrak, Tram Utrecht becomes one of the first customers in the Netherlands to actively use the digital knowledge portal from voestalpine Railway Systems in practice. The rail infrastructure manager in Utrecht is preparing for a digital future in track management with zentrak.
The initial feedback is enthusiastic: “The ability to consult up-to-date information and drawings on-site, quickly find the right spare parts, and the user-friendly interface are extremely convenient,” says Peter van de Kant of Tram Utrecht.
Customer Portal: with customer specific data
The customer portal has been configured with customer-specific assets and includes all relevant data for the 39 critical turnouts in the infrastructure. Thanks to the zentrak portal, the company has direct insight into the location of all turnouts, associated documentation and technical data, relevant spare parts, and maintenance information. This provides the infrastructure manager with greater insight into and control over its network. zentrak thus forms a strong foundation for traceability and strategic asset management.
Digital Touch Points: where physical meets digital
Insight into assets starts with linking physical assets to digital information via Digital Touch Points. This is done using RFID tags, which are attached to the asset and connected via a data matrix code to the customer portal containing all relevant data. This visibility of physical assets enables fast responses to malfunctions or maintenance needs, ensures uniformity in documentation and processes, and lays the groundwork for future data-driven business models.
zentrak als aanvulling op fysieke producten
Deze eerste implementatie van zentrak in het Nederlandse spoor laat zien hoe digitale en fysieke oplossingen elkaar versterken. Het helpt de spoorbeheerder om sneller te handelen, beter inzicht te krijgen in assets en het werk slimmer en efficiënter te organiseren.
Ben je ook benieuwd of zentrak een ondersteuning biedt voor jouw spoorbeheer? Neem dan contact op met onze Product Manager, Mick van der Heide.
Long-term collaboration
Digitization supports the long-term partnerships we build with our customers. These partnerships are the foundation of success. We regularly evaluate the performance of asset management and explore new opportunities while keeping the customer portal up to date. This intensive collaboration ensures that we continue building a smart and future-proof infrastructure together.
zentrak as a complement to physical products
